Privacy Policy
Emily's Naturals operates this website, including all related information, content, features, and tools (the "Services"), in order to provide you, the visitor, with information about our products. Our Services are built on WordPress. This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or use the Services or otherwise communicate with us.
Please note: we do not process purchases or payments on this website. When you choose to buy a product, you will be directed to Amazon.com to complete your purchase. Amazon's own privacy policy governs any information you provide during that transaction — we do not receive or store your payment or order information from Amazon.
Please read this Privacy Policy carefully. By using and accessing the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
Because purchases happen on Amazon rather than on our site, we collect a narrower set of information than a typical online store. Depending on how you interact with our Services, we may collect or process:
- Contact details, such as your name and email address, if you reach out to us directly (e.g. via Facebook Messenger or a contact form).
- Communications with us, including the content of messages you send us, such as questions or customer support inquiries.
- Device and usage information, including your IP address, browser type, and how you interact with or navigate the Services, typically collected automatically through cookies and similar technologies.
We do not collect financial information (such as credit card or bank details) or account credentials through this website, because all purchases are completed on Amazon.
Personal Information Sources
We may collect personal information:
- Directly from you, such as when you contact us or communicate with us;
- Automatically through the Services, from your device when you visit our website, through cookies and similar technologies;
- From our service providers, who help us operate the website (e.g. hosting, analytics);
- From Amazon, only to the extent Amazon shares aggregated or non-identifying referral data with us as part of any affiliate or referral program (if applicable).
How We Use Your Personal Information
We may use personal information for the following purposes:
- Operate and Improve the Services. To maintain and improve our website, understand how visitors use it, and tailor content to visitor interests.
- Communicating with You. To respond to inquiries, provide customer support, and maintain our relationship with you.
- Marketing. To send you promotional content, such as offers or updates, if you've opted in (e.g. by messaging us on Facebook).
- Security. To detect and prevent fraudulent, malicious, or unauthorized use of our website.
- Legal Reasons. To comply with applicable law or respond to valid legal process.
How We Disclose Personal Information
We may disclose your personal information:
- With service providers who help us operate the website (e.g. hosting providers, analytics tools).
- With Amazon, only in the sense that clicking through to purchase a product takes you to Amazon's site, where Amazon collects information directly from you under its own privacy policy — we encourage you to review Amazon's Privacy Notice.
- When you direct or consent to disclosure, such as through social media widgets.
- In connection with a business transaction such as a merger, or to comply with legal obligations, enforce our policies, or protect our rights and the rights of others.
Third-Party Websites and Links, Including Amazon
Our Services contain links to Amazon.com and potentially other third-party websites. We do not control and are not responsible for the privacy practices of Amazon or any other third-party site. Any purchase you make, and any personal or payment information you provide during that purchase, is governed entirely by Amazon's own privacy policy and terms — not this Privacy Policy. We encourage you to review Amazon's privacy policy before completing a purchase.
Children's Data
The Services are not intended for use by children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction. If you are the parent or guardian of a child who has provided personal information to us, contact us using the details below to request its deletion.
Security and Retention of Your Information
No security measures are perfect. We recommend not sending sensitive information to us through unsecure channels. We retain personal information only as long as necessary for the purposes described above or as required by law.
Your Rights and Choices
Depending on where you live, you may have rights to access, delete, correct, or request a copy of your personal information. You may exercise these rights by contacting us using the details below. Note that we do not hold payment, order, or account information for you — that information resides with Amazon, and requests related to it should be directed to Amazon.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will post the revised policy on this website and update the "Last updated" date.
Contact
Should you have questions about this Privacy Policy, please contact us at info@emilysnaturals.com.
